43 Posts Found

The U.S. Army effectively instills the habit of dealing with facts by conducting “after-action reviews.” They take just 15 minutes, and they occur after every identifiable event — big or small. This review involves asking four simple questions:

• What was supposed to happen?
• What actually happened?
• What accounts for any difference?
• What can we learn?

That’s it. No memo gets filed; no … [ Read more ]

Subject: Management Questions

1. Rather than getting rid of an entire business unit, can you disassemble its operations and outsource the costly or cumbersome functions?
2. Have we pushed technology as far as we can, or are there still new ways it can cut costs, increase productivity and improve operations?
3. Do you have all the candidates for disposal on the table, not just the ‘dogs’?
4. Is it possible that the business you thought

… [ Read more ]

Subject: Management Questions

• Can you describe your company´s identity in a few words?
• Does your company´s identity match the key success factors for your business?
• Do you use your company´s identity as the basis for strategic decisions?
• Is your company´s identity integrated into its key processes?

Source: Return on Identity / Ulrich Pidun, Daniel Stelter / Boston Consulting Group (BCG), March 30, 2006

Subject: Management Questions