4 Posts Found

There are many organizing templates you can use that are designed to persuade and inspire your listeners. One that’s ideal for leadership communication is the past/present/future framework. It’s particularly effective when you’re speaking about your company’s vision and your future prospects, or when you’re announcing a new project that requires everyone’s buy-in and commitment.

The Past

Take a moment to remind your employees of a host of … [ Read more ]

Author: Bruna Martinuzzi | Source: The Communication Strategy Sure to Inspire Employees | Subject: Communications Questions

Here are the three important questions to ask before you start planning that next customer survey:

1. What is the survey for?
   • To give a consistent year-on-year picture for performance management
   • To compare relative performance in specific areas across a competitive set
   • To understand what customers want; what they value; and how they decide “who to use” and “who to recommend” (not always the same).
2. Who are you

… [ Read more ]

Author: Martyn Drake | Source: Three Questions to Ask Before You Start Surveying Customers | Subject: Communications Questions

1. The reason our company exists is to: 
2. When it comes to communication, my company (department, unit, etc.) is … because …
3. I receive most of my information from… (my immediate supervisor, the colleagues, bulletin board, the grapevine, other) 
4. I could do a better job if I received the following information in the following manner:
5. I would describe the majority of our meetings as:
6. I would describe communication with

… [ Read more ]

Subject: Communications Questions

Organizations as well as individuals benefit from regular self-assessment. To assess whether you have the systems and processes in place to create an open communications culture, consider these questions:

1. Do we have a communications policy to ensure we all understand the importance, accountability and process of communications in our organization?
2. Do the communications in our organization support our mission, vision and strategy?
3. Is our head

… [ Read more ]

Subject: Communications Questions