Business Model Innovation Questions

The following questions, based on BCG research into the characteristics of robust, resilient business models, can help you navigate this part of the process:

  • Can the business model scale effectively? Can it be replicated across all your business units or the markets you serve, without diminishing returns?
  • Will the business model differentiate your brand or product and make it more competitive in the marketplace?
  • Will it reduce

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10 Proactive Questions Every Board Member Should Be Asking

  1. If you designed the agenda, what would be on it?
  2. What is the executive not telling you that you feel you need to know?
  3. How is the external world changing in ways that are not reflected in your board conversations?
  4. What don’t you know about the company that you’re most concerned about?
  5. What do you see always being discussed but never resolved?
  6. What are you not discussing that you need

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Executive Level Cybersecurity Questions

Far too many boards and CEOs see cybersecurity as a set of technical initiatives and edicts that are the domain of the CIO, chief security officer and other technical practitioners. In doing so, they overlook the perils of corporate complexity—and the power of simplicity—when it comes to cyber risk. We’d propose, in fact, that leaders who are serious about cybersecurity need to translate simplicity and … [ Read more ]

Questions a New CEO Should Ask

If you’re a chief exec or even an executive leader:

  • Do you have a comprehensive understanding of the groups that most affect the organization’s ability to reach its goals?
  • Do you know who your top customers and most critical employees are?

Now that you’ve identified them, ask yourself:

  • Why do those customers and employees choose your company?
  • Why do they stay?
  • What is the likelihood of their future loyalty?

5 Onboarding Questions

Here are the five questions every employee needs to have answered if they are to have an exceptional onboarding experience:

  1. “What do we believe in around here?”
    Naturally, there’s a lot of “nuts and bolts” material that must be communicated during an orientation. But all those little details are expressions of your organizational culture. How you explain your benefits, time off, and other policies — and

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5 Questions Leaders Should Be Asking All the Time

I believe there are some essential questions that are useful across a variety of contexts, including, and perhaps especially, the workplace. In fact, I gave a commencement speech last year on this topic, suggesting to students from the Harvard Graduate School of Education that there are really only five essential questions in life. Although the audience was future educators, I believe these questions are equally … [ Read more ]

5 Questions Boards Should Ask About IT in a Digital World

With a higher degree of digital fluency, boards can help C-suite leaders make better decisions about how to expand a company’s most successful technology initiatives and when to pull the plug on lagging ones. In our experience, board directors are more likely to gain such fluency if they routinely ask these five critical questions relating to the IT organization’s performance:

  1. How well does technology enable

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25 Crisis Management Questions

Much of the training top executives receive around crisis management is little more than training in crisis communications—only one part of the broader crisis-response picture. Executives should ask themselves the following 25 questions about preparedness.
Understanding threats

  • What are the organization’s top ten risks and, relative to these, what are the top five “black swan” threats that could destabilize the organization?
  • For each black-swan threat, how

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