15 Key Transformation Questions

Bring the Future to Life

  1. Case for Change. Have we convinced the organization that the status quo is unacceptable?
  2. Compelling Intent. Is our story of the future meaningful to our people and securing emotional buy-in at all levels?
  3. Credible Solutions. Are the proposed solutions appealing so the organization, and will they work in our culture?

 

Inspire Deep Commitment

  1. Aligned Top Team. Do we have the right top team? Is

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Subjects: Change Management Questions, Management Questions, Organization Questions

10 Digital Disruption Questions for Executives

  1. How are you deploying digital technology to proactively disrupt your industry?
  2. How are you keeping track of the “ratchet effect” customers have when interacting with businesses, both online and offline? Do you know not only what´s best-in-class, but also what is best-in-any-class?
  3. How differently do your customers experience your company online versus offline?
  4. How do you assess your company´s competitive essence and how it may be shifting?
  5. How often

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Subjects: IT Questions, Management Questions, Strategy Questions

HR Analytics Questions

In thinking about using analytics to power HR decision making, HR executives should ask:

  • Are we using analytics effectively to monitor HR performance and drive improvements?
  • Can we use employee segmentation to deliver increasingly tailored HR services to groups and individuals in the workforce?
  • Are we able to “look ahead” to identify employees who are at risk of leaving, or to predict team and individual performance?
  • Are we using

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Subject: Human Resources Questions

HR Integrated Talent Management Questions

In thinking about integrated talent management, HR executives should ask:

  • Does our technology work across functions, or does it enforce traditional silos?
  • Can we easily inventory skills across the global organization and match that against future business needs?
  • How does development, compensation and performance management work together to engage and retain our high performers?
  • Do our systems support an individualized, “workforce of one” approach?
  • Are we able to clearly align

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Subjects: Human Resources Questions, IT Questions

8 Essential Questions for Every Corporate Innovator

Identifying New Growth Opportunities

  1. What problem is the customer struggling to solve?
  2. Which customers can´t participate in a market because they lack skills, wealth, or convenient access to existing solutions?

Identifying the Threat of Disruption

  1. Where are we overshooting the market by providing features that users don´t care about and don´t want to pay for?
  2. If you were going to disrupt your company, how would you do it?

Designing Compelling Offerings

  1. Who

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Subject: Innovation Questions

3 Buying vs. Building Questions

Three essential questions can help companies determine when buying rather than building makes sense for them:

  1. Does someone else have a capability that would enhance your business? There are many different kinds of capabilities-technologies, sales channels, operations in particular geographic areas and so forth. If no one else has the capabilities you need to strengthen or adapt your business, you obviously have to grow them yourself.

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Subject: Mergers and Acquisitions Questions

10 Questions that Take the Pulse of a Company´s Inventory Health

  1. Are you able to break down your operating inventory into the three major categories when reporting levels-safety, replenishment and excess or obsolete stock?
  2. Is your company using the most effective method to calculate your safety stock levels?
  3. Do you recalculate safety stock levels on a regular basis to ensure they are up to date?
  4. Who decides key inventory-related policy such as striking the right balance between customer service

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Subject: Operations Questions

Big Data Collection and Use Questions

Real opportunity exists to create differentiation and set new “community standards in honoring the spirit of personal privacy and property rights while enhancing and protecting the value of a brand and enterprise. Some policy questions to be considered:

Transparency

  • Do customers understand how our company uses the data gathered from their interactions and transactions?
  • If customers knew the full extent of its use, would they agree to it?
  • Does

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Subjects: Customer Questions, IT Questions, Marketing Questions

9 Questions Boards Should Ask about Technology

  1. How will IT change the basis of competition in our industry?
    • Who are our emerging competitors?
    • How is technology helping us win against traditional and new competitors?
    • How can we use technology to enter new markets?
  2. What will it take to exceed our customers´ expectations in a digital world?
    • How does our customer experience compare with that of leaders in other sectors?
    • What will our customers expect in the future, and

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Subjects: Crisis Management Questions, IT Questions

Big Data Public Policy Questions

The potentially all-knowing capabilities of companies and organizations that collect data raise questions.

  • What are an individual´s privacy rights given the particular and dynamic dimensions of the digital world: the amount of data, the real time processing of and actions taken based on the data?
  • Should there be limits as to how data can be collected or used?
  • Who owns the data?
  • Who should benefit from the value it

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Subjects: Customer Questions, IT Questions, Marketing Questions