Defining/Rethinking Your Business Architecture

  • What is our “elevator pitch”?
  • What are our most differentiated capabilities?
  • What are your most leverageable offerings?
  • What are your most crucial “control points”?
  • What are your most valuable intellectual assets?
  • What are the key assumptions we make about our business?
  • Who are our customers? What customer segments do we serve? Who are our most strategic customers?
  • What do we do for our customers? What needs do we fulfill? What services do we provide?
  • What makes us different? Why do customers do business with us, and not with competitors?
  • How do we plan to grow our business?
  • How do we defend our profits?
  • Who do we partner with (on the supply and the demand side)? What are your most important partnerships?
  • How are we organized?

Source:
The Seven Steps to Nirvana: Strategic Insights into eBusiness Transformation
by Mohanbir Sawhney
The Exchange, Pebble Beach, June 2001

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