Middle Manager Questions

Ask yourself the following questions to determine whether you are getting the full value from your middle managers:

• Do my managers have a clear vision of how our business works as a whole, not just in their functions? Have they ever met a customer? Do they know the business from the outside in?
• Do they understand that their role is not only to communicate the company vision, but also to determine which processes and activities will make it a success? Do they know how to focus people on processes and the appropriate activities? Do they know how to co-ordinate these processes horizontally and vertically?
• Are my middle managers spread too thinly? Have I given them the adequate time, training, and resources needed to succeed?
• In the attempt to empower the workers, have I undermined the managers? Do my managers have to direct the workers in performing the necessary activities?
• Do my managers feel that they are part of the solution, not part of the problem?

Source:
Let Middle Managers Manage
by Jeanie Duck
Boston Consulting Group

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