You can diagnose your organization’s effectiveness and assess its path toward high performance by gathering answers–typically through a survey–to 10 key questions:
- Is our organization clear about the top three priorities for making our business more valuable?
- Is our leadership team cohesive and aligned?
- Are individual roles, accountabilities and authority clear for the most important decisions?
- Does the organization’s structure reflect the sources of value in the business?
- Do we have enough highperforming people, in the jobs where they can have the most impact?
- Do we measure what matters–and link incentives for our people to those measures?
- Does our front line consistently execute well on the activities that are critical to success?
- Does our backoffice support contribute value commensurate with its cost?
- Do we have a highperformance culture?
- Do we have the capacity to change?
Source:
The decision-driven organization
by Paul Rogers
Bain & Company
Subject: Management Questions
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