3 Posts Found

• Is there a right-size function or process to move offshore? Are 10 employees too few to move? Are 100 employees too many?
• How are functions delineated? Are they portrayed by technology, business process or organization chart?
• How will complexity and risk affect offshore decisions?
• What are the issues to consider in terms of systems interconnectivity?
• What is the lifecycle of the function that is moving

… [ Read more ]

Subject: Outsourcing / Offshoring Questions

The following are general questions that can be a starting point for an assessment of a potential vendor.

• Does the vendor have a published privacy policy and does it limit data sharing?
• How adequate are the vendor’s physical and electronic controls over data? Proof of controls would include self-certification such as a SAS 70 review or other independent checking.
• Does the vendor have

… [ Read more ]

Subject: Outsourcing / Offshoring Questions

1. How Deep Should the Relationship Be?
• What is the strategic importance of this process now and in the future?
• How complex is this process?
• How much change do you anticipate in this process over the life of the contract?
• How interdependent is this process with other processes in the firm?
2. How Broad Should the Relationship Be?
• Is the value in this process created through specialized expertise or through technology and repeatable

… [ Read more ]

Subject: Outsourcing / Offshoring Questions