24 Posts Found

For every asset that supports business critical service, Visible Ops recommends the following questions be answered:

• What does it do?
• What is the hardware platform?
• What is the operating system platform?
• What applications are installed?
• Who is responsible for this asset’s uptime?
• What service(s) does it support?
• Who is authorized to make changes?
• What does this box do for the business?
• What will happen when this box stops working completely?
• What will happen

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Subject: IT Questions

• Is IT a regular item on the board’s agenda and, if so, is it addressed in a structured manner?
• Does the board articulate and communicate the business objectives for IT alignment?
• Does the board review, and possibly approve, the IT strategy?
• Does the board have a clear view on the total IT investment portfolio from a risk and return perspective? Does the board receive regular progress reports

… [ Read more ]

Subject: IT Questions

For every asset that supports business critical service, Visible Ops recommends the following questions be answered:

• What does it do?
• What is the hardware platform?
• What is the operating system platform?
• What applications are installed?
• Who is responsible for this asset´s uptime?
• What service(s) does it support?
• Who is authorized to make changes?
• What does this box do for the business?
• What will happen when this box stops working completely?
• What will happen when the

… [ Read more ]

Subject: IT Questions

Still stuck with bad processes and high-maintenance legacy systems? Here are five questions that will help you determine and sort your priorities.

• Is your company’s infrastructure helping or hindering your company’s …
  M&A options and plans?
  New-product and speed-to-market strategies?
  Efforts to implement new technologies that deliver a more unified, holistic view of your customers?
  Depending on your company’s business strategy in the coming years, a response

… [ Read more ]

Subject: IT Questions