Finding Out How Management Addresses IT Issues

  • How and how well are enterprise and IT objectives aligned with each other?
  • How is the value delivered by IT being measured? Are the assumptions reasonable and are intangible benefits verified?
  • What strategic initiatives has executive management taken to manage IT’s criticality relative to maintenance and growth of the enterprise, and are they appropriate?
  • Is the enterprise clear on its position relative to technology: pioneer, early adopter, follower or laggard? Is it clear on risk appetite: risk avoidance or risk taking?
  • Is there an up-to-date IT risk register relevant to the enterprise? What has been done to address those risks?

Performance Improvement – A Classic Checklist
by Rick Sidorowicz
The CEO Refresher

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