Questions about Your Business Model

Value proposition

• Is your value proposition well aligned with customer needs?
• Could someone offer a better deal?
• What other jobs could you do on behalf of customers?

Customer segments

• Are you continuously acquiring new customers?
• Could the market become saturated?
• What new segments could you serve?

Channels

• Are your delivery channels efficient?
• Are your channels in danger of becoming irrelevant?
• How can you improve channel effectiveness?

Customer relationships

• Are you easily replaced by a competitor?
• Are any relationships deteriorating?
• How can you tighten Customer Relationships?

Revenue streams

• Do you have strong, predictable, diversified revenue streams?
• Are any streams likely to disappear in the future?
• What other things would customers be willing to pay for?

Cost structure

• Are your operations cost-efficient?
• Are any costs threatening to outpace revenues they support?
• Where can you reduce costs?

Key partners

• Do you have the right partners for your Value Proposition?
• Are you too dependent on certain partners?
• Could other partners or greater collaboration with current partners help you focus better on your business?

Key activities

• Are your Key Activities difficult to copy?
• Is there a possibility of Key Activity disruption?
• Could you standardize some Key Activities?

Key resources

• Is it difficult for others to replicate your Key Resources?
• Could your resource supply be possibly disrupted?
• Which Key Resources could you better exploit?

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