9 Business Model Questions - Management Questions

Customer Segments. For whom are we creating value? Who are our most important customers?
Value Propositions. What value do we deliver to the customer? Which one of our customer’s problems are we helping to solve? Which customer needs are we satisfying? What bundles of products and services are we offering to each Customer Segment?
Channels. Through which Channels do our Customer Segments want to be reached? How are we reaching them now? How are our Channels integrated? Which ones work best? Which ones are most cost-efficient? How are we integrating them with customer routines?
Customer Relationships. What type of relationship does each of our Customer Segments expect us to establish and maintain with them? Which ones have we established? How are they integrated with the rest of our business model?
Revenue Streams. For what value are our customers really willing to pay? For what do they currently pay? How are they currently paying? How would they prefer to pay? How does each stream contribute to overall revenues?
Key Resources. What Key Resources do our Value Propositions require? Our Channels? Customer Relationship? Revenue Streams?
Key Activities. What Key Activities do our Value Propositions require? Our Channels? Customer Relationships? Revenue Streams?
Key Partnerships. Who are our Key Partners? Who are our key suppliers? Which Key Resources are we acquiring from partners? Which Key Activities do partners perform?
Cost Structure. What are the most important costs inherent in our business model? Which Key Resources are most expensive? Which Key Activities are most expensive?