• What are our unifying values? What have we stood for over time? The ability to provide context and meaning for the work people do is key.
• How do you organize your time? Is it spent on what you say is important? If you want to know if you’re really adding value, look at your calendar.
• Whom do you depend on? Your real work team

… [ Read more ]

Subject: Organization Questions

• What are the general behavioral implications of this change, for us and for staff?
• What specific behavioral changes must leadership make to convince staff of our sincerity?
• How will we ensure (not guess, hope, or assume) lower-level managers will make the behavioral transition?

Source:
Easing Fear of New Technology
by Tom Penderghast, DBA
Graziadio Business Report, Fall 1998

Subject: Change Management Questions

Following are some questions that may help you focus on areas that may still need to be addressed if you are planning some technological change.

• Are there any formal and/or informal norms that the planned technological change will impact?
• How much does your planned technological change build on the existing values and procedures used in your organization?
• Can you identify the positions or individuals that are

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Subject: Change Management Questions

• What about the current structure helps or hinders the organization in achieving its strategy?
• What roles and responsibilities are clear or not clear?
• Are the organizational goals clear or is there confusion?
• Which customer needs are being satisfied or not met?
• Which people skills exist or are missing?
• Which work flows are efficient and effective? Or not?
• Which informal processes support organizational goals? Or work against them?
• What aspects of

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Subject: Organization Questions

Dave Anderson, author of “No-Nonsense Leadership: Real World Strategies to Maximize Personal & Corporate Potential” (Learn to Lead Press, 2001), offers an eight-point reality check to help you determine whether entitlement is still alive and well in your organization:

1. You base promotions and job retention on tenure, not performance.
2. You give bonuses, whether or not people have earned them.
3. Employees get raises regardless of

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Subject: Organization Questions

1. Mind-engaging work
   When was the last time you got so caught up in interesting work that you lost track of time? What were you doing? What was it — about the work itself, how you were going about it, its connection to a greater good — that made this such a wonderfully consuming activity?
2. Seeing the fruits of your labor
   When you want to see the

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Subject: Organization Questions

• Where are you going? (preferred future)
• What do you believe in? (principles)
• Why do you exist? (purpose)

Source:
Who Are You and What Do You Want?
by Jim Clemmer
The CEO Refresher

Subject: Organization Questions

The following list of questions about supply chain characteristics can be used as a beginning benchmark of how well your company is progressing with supply chain management.

• We clearly understand the strengths and weaknesses of our current supply chain sub-processes and have developed action plans for improvement?
• We have defined our supply chain improvement objectives and have unwavering management commitment to achieve superior

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Subject: Operations Questions

Consider these questions in the context of your overall company, business units, and IT department. Do you have: 

• A focused approach to managing alliances?
• A formal process for creating service strategies?
• A formal process for maximizing sourcing and distribution?
• A new-product development process that considers standard components and processes, and includes suppliers and customers?
• A way to incorporate changing customer needs and new technologies in your processes and

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Subject: Operations Questions

Ask the supplier to respond to the following questions with a rating from one (lowest) to 10 (highest):

• Do you enjoy doing business with us?
• Do you feel we treat you as a vendor or as a business partner?
• Do our employees treat you courteously?
• Are we a larger or a smaller customer for you (10=largest)?
• Do we supply you with enough information

… [ Read more ]

Subject: Operations Questions