Dave Anderson, author of “No-Nonsense Leadership: Real World Strategies to Maximize Personal & Corporate Potential” (Learn to Lead Press, 2001), offers an eight-point reality check to help you determine whether entitlement is still alive and well in your organization:
- You base promotions and job retention on tenure, not performance.
- You give bonuses, whether or not people have earned them.
- Employees get raises regardless of performance.
- You dump money into incentive programs that enrich everyone rather than rewarding only the top performers.
- Your employee reviews and evaluations are overly positive and shy away from telling people they’re failing.
- You set no-brainer performance standards designed to make people feel comfortable rather than making them stretch to reach a higher level.
- You spend equal amounts of time, energy and resources on all employees instead of focusing on the top performers.
- You’d rather be well-liked and popular than confront poor performance and hold others accountable for results.
Upfront: Death of the Entitlement Culture
by Laurie Brannen
Business Finance, December 2002