Miscellaneous Change Management Questions

  • What are the general behavioral implications of this change, for us and for staff?
  • What specific behavioral changes must leadership make to convince staff of our sincerity?
  • How will we ensure (not guess, hope, or assume) lower-level managers will make the behavioral transition?

Easing Fear of New Technology
by Tom Penderghast, DBA
Graziadio Business Report, Fall 1998

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