Assessing What Is and Is Not Working

• What about the current structure helps or hinders the organization in achieving its strategy?
• What roles and responsibilities are clear or not clear?
• Are the organizational goals clear or is there confusion?
• Which customer needs are being satisfied or not met?
• Which people skills exist or are missing?
• Which work flows are efficient and effective? Or not?
• Which informal processes support organizational goals? Or work against them?
• What aspects of the organization, structure, culture, and power sharing are ineffective?
• What are the traditional bottlenecks in the current work processes?
• What areas are focal points for recurring negative customer feedback?
• What aspects of individual competence, people skills, and mindset are inadequate to get the work done?

Source:
TAOS Thinking About Organization Structure
by Roger T Sobkowiak
HR effects

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