Consider these questions in the context of your overall company, business units, and IT department. Do you have:
- A focused approach to managing alliances?
- A formal process for creating service strategies?
- A formal process for maximizing sourcing and distribution?
- A new-product development process that considers standard components and processes, and includes suppliers and customers?
- A way to incorporate changing customer needs and new technologies in your processes and supply chain?
- Benchmark tests to measure supply-chain performance?
- A willingness to take advantage of supplier and customer expertise in collaborative planning, delivery, and forecasting?
- Alignment between supply-chain performance objectives and your overall competitive strategy?
- The necessary resources to globalize your supply and demand?
- A systematic process to categorize suppliers based on their capabilities, competencies, and performance?
- Supply-chain systems that link logistics, operations, and procurement with external customers and suppliers?
- A formal supply-chain management function?
- A system for identifying cost drivers and costs across the supply chain?
Reducing Costs Across the Supply Chain
by Robert Handfield
Optimize, December 2002, Issue 14
Subject: Operations Questions