- Did you choose people for managerial roles because they were the type of people who could get their fulfillment and satisfaction out of helping other people shine rather than having the ego-need to shine themselves?
- Did you select them because they had a prior history of being able to give a critique to someone in such a way that the other person says: “Wow, that was really helpful, I’m glad you helped me see all that.”
- Do you reward these people for how well their group has done, or do you reward them for their own personal accomplishments in generating business and serving clients?
In other words, are you choosing people who want to do the job, who have demonstrated any prior aptitude for the job, and are you rewarding them for things other than doing the job?
Source:
Why (Most) Training is Useless
by David Maister
Subject: Human Resources Questions
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