Personal Checklist for Becoming an Effective Champion of Change

Modeling effective communication

• Am I communicating openly and honestly, and addressing key issues directly?
• Am I reinforcing the purpose for change in alignment with the leadership team?
• Am I displaying positive support for the change?

Modeling effective outreach and connection

• Am I establishing a personal connection broadly with my organization and deeply with key stakeholders?
• Am I actively listening to concerns and soliciting feedback? Am I leveraging that information to win support?
• Am I maintaining credibility and trust within the organization?

Modeling desired behaviors

• Am I leading by example, embodying the change I want to see?
• Am I coaching my team members on their own sponsorship and leadership behaviors?
• Am I demonstrating fact-based, decisive action, not letting issues drag on?

Providing clarity of purpose

• Have I clarified context, purpose, priorities, and expectations for my people? Am I reinforcing the messages regularly?
• Am I sharing clear and relevant information?

Providing resources, capabilities, tools, and support

• Am I continually scanning for gaps in clarity, skills, and resources, and intervening to eliminate roadblocks?
• Have I equipped my people with the resources (for example, training, processes, and tools) required?
• Am I actively using change program reports to identify ways to support teams?

Providing consequences

• Am I rewarding rapid issue identification with fact-based support?
• Am I quickly addressing unacceptable behaviors?
• Am I driving an above-and-beyond culture with positive reinforcement and celebration of successes?
• Am I clearly seen to be valuing people beyond their work?

Providing explicit feedback

• Am I delivering pinpointed feedback to communicate reinforcing or constructive messages?
• Am I responding to problems with support and constructive messages—not shooting the messenger?

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