The ACE approach is helpful for considering the caliber of a memo when launching a change implementation plan:
- Actionable: Does the message set reasonable expectations and describe the path forward in now, next, and then terms?
- Credible: Does the message provide the rationale for the decision?
- Emotional: Does the message outline the relevant incentives?
Author: Tom Hunsaker
Source: How to Actually Execute Change at a Company
Subject: Change Management Questions
Source: How to Actually Execute Change at a Company
Subject: Change Management Questions
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