Organizations as well as individuals benefit from regular self-assessment. To assess whether you have the systems and processes in place to create an open communications culture, consider these questions:
- Do we have a communications policy to ensure we all understand the importance, accountability and process of communications in our organization?
- Do the communications in our organization support our mission, vision and strategy?
- Is our head of communications involved in corporate strategic planning?
- Are our internal and external communications consistent and transparent?
- Do we regularly measure the effectiveness of our communications with our key stakeholders?
- Are our managers formally assessed and rewarded for their communications effectiveness?
- Do we provide skills development for our managers to help them become good communicators?
Copyright 2004, Chitra P. Reddin, Communications Solutions
Source:
How leaders can communicate to build trust
by Ralph Beslin
Ivey Business Journal, November/December 2004
Subject: Communications Questions
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