- How will information technology increase transparency in the industry?
- How will transparency impact consumer behaviors, retailer strategies and producer strategies?
- How can we capture value and mitigate the challenges of transparency in terms of price, reputation and other drivers of purchase behaviors?
- How should we react to empowered stakeholders — from consumers to third parties like environmental lobbies — who can impact the reputation of the firm?
Source: The View from the Glass House by Ajit Kambil, Patrick Conroy and Ryan Alvanos | Deloitte Review, Winter 2008
Subject: Management Questions
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