Security Questions to Ask

  • How many levels of security are there?
  • Is access assigned by individual, by category, or both?
  • How easy would it be for an unauthorized person to enter the system?
  • If the system has modem capabilities, how do you prevent unauthorized access?
  • Does the security system record failed attempts to access?
  • Does it lock out a modem after a predetermined number of failed attempts?
  • How are policy, customer, and transaction notes stored, and what is the historical access?
  • Can you attach notes to files?
  • How does the system indicate a note exists?
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