13 Questions That CEOs Need to Ask Their CIOs

Sound disaster-recovery planning has to be on the agenda in the boardroom. But the CEO can’t give directors conclusive answers without having first talked at length with the CIO. Here are some of the most pressing questions.

  1. Tell me about our response simulation and rehearsal plans and activities. When was the last time we had a full-scale rehearsal of an IT disaster recovery?
  2. What did we learn from it?
  3. How do we learn from others’ business-continuity mistakes?
  4. How will our recovery plan help the company financially?
  5. Have our recovery planning activities made our company more resilient?
  6. How can management know how quickly we’re responding in a real emergency?
  7. What kind of event-monitoring system have we set up to give us some early warning so we don’t have to invoke our emergency plans?
  8. Who’s accountable for IT disaster recovery?
  9. How can we be sure our people are trained to respond effectively?
  10. What other resources do we have for recovery other than our own staff?
  11. I understand we’re prepared for hardware failure, but how prepared are we for a large-scale virus or malware attack?
  12. What kinds of automated response capabilities do we have to rapidly communicate status and begin response implementation?
  13. Do our recovery plans extend to business-support capabilities as well as technology capabilities?
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