Past-Present-Future Communication Framework

There are many organizing templates you can use that are designed to persuade and inspire your listeners. One that’s ideal for leadership communication is the past/present/future framework. It’s particularly effective when you’re speaking about your company’s vision and your future prospects, or when you’re announcing a new project that requires everyone’s buy-in and commitment.

The Past

Take a moment to remind your employees of a host of … [ Read more ]

Questions about Your Business Model

Value proposition

  • Is your value proposition well aligned with customer needs?
  • Could someone offer a better deal?
  • What other jobs could you do on behalf of customers?

Customer segments

  • Are you continuously acquiring new customers?
  • Could the market become saturated?
  • What new segments could you serve?

Channels

  • Are your delivery channels efficient?
  • Are your channels in danger of becoming irrelevant?
  • How can you improve channel effectiveness?

Customer relationships

  • Are you easily replaced by a

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9 Business Model Questions

  1. Customer Segments. For whom are we creating value? Who are our most important customers?
  2. Value Propositions. What value do we deliver to the customer? Which one of our customer’s problems are we helping to solve? Which customer needs are we satisfying? What bundles of products and services are we offering to each Customer Segment?
  3. Channels. Through which Channels do our Customer Segments want to be

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Micro and Macro Management Questions

A great MICRO manager asks questions like:

  • What are the deadlines for a particular project?
  • How do we measure progress (and are we making progress)?
  • Is there sufficient feedback exchange?
  • How do we promote more accountability within the team?

But how about the MACRO part of management? Beyond your day-to-day role as a manager, you must also consider each person’s career trajectory.

A great MACRO manager asks questions like:

  • What

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