9 Posts found for Publisher: Gallup

If you’re a chief exec or even an executive leader:

• Do you have a comprehensive understanding of the groups that most affect the organization’s ability to reach its goals?
• Do you know who your top customers and most critical employees are?

Now that you’ve identified them, ask yourself:

• Why do those customers and employees choose your company?
• Why do they stay?
• What is the likelihood of their future loyalty?

… [ Read more ]

Authors: Chris Jones, Jake Herway | Source: The Biggest Mistakes New CEOs Make and How Not to Make Them | Subject: CEO / Executive Questions

Employees

If you’re involved in activities that you’re already naturally inclined to do well, your attitude toward work is different and you contribute more to your workplace compared with someone who may have similar skills but less natural ability. Doing what you do best is essential to being a star performer at work. As an employee, you should ask yourself these questions:

• Do I know what

… [ Read more ]

Authors: Aniruddh Haralalka, Leong Chee Tung | Source: Why Strengths Matter in Training | Subjects: Human Resources Questions, Leadership Questions, Management Questions

If you’re a chief exec or even an executive leader:

• Do you have a comprehensive understanding of the groups that most affect the organization’s ability to reach its goals?
• Do you know who your top customers and most critical employees are?

Now that you’ve identified them, ask yourself:

• Why do those customers and employees choose your company?
• Why do they stay?
• What is the likelihood of their future loyalty?

Authors: Chris Jones, Jake Herway | Source: The Biggest Mistakes New CEOs Make and How Not to Make Them | Subjects: Corporate Governance Questions, Management Questions

Ask yourself these questions about your organization:

1. Do your values have relevance for your customers?
2. Do your customers experience your values in some way?
3. Do your values differentiate you within your industry?

Authors: Nate Dvorak, Ryan Pendell | Source: Culture Wins by Making You Stand Out to Your Customers | Subject: Organization Questions

1. Who is in our target market, and where will these ideal candidates find us?
2. How is our culture reflected in our branding and job advertisements?
3. What attracted our best candidates to us, and what do they want out of a career?
4. How are we tracking where our best candidates come from and what they want?

Authors: Andrew Robertson, Ben Wigert | Source: Why You Need to Compete for Employees Like You Do for Customers | Subject: Human Resources Questions

Here are the five questions every employee needs to have answered if they are to have an exceptional onboarding experience:

1. “What do we believe in around here?”
   Naturally, there’s a lot of “nuts and bolts” material that must be communicated during an orientation. But all those little details are expressions of your organizational culture. How you explain your benefits, time off, and other policies — and

… [ Read more ]

Author: Jim Harter | Source: 5 Questions Every Onboarding Program Must Answer | Subject: Human Resources Questions

Not sure how to individualize recognition? Just ask your employees questions like these:

• By what name do you like to be called?
• What are your “hot buttons” — hobbies or interests you like to talk about a lot?
• What increases your positive emotion or “fills your bucket” the most?
• From whom do you most like to receive recognition or praise?
• What type of recognition or praise do you

… [ Read more ]

Author: Tom Rath | Source: The Best Ways to Recognize Employees | Subject: Human Resources Questions

Take a moment and imagine that you are one of your company’s customers. Fill in your company’s name in the blank and read each statement.

1. [ _________ ] is a name I can always trust.
2. [ _________ ] always delivers on what it promises.
3. [ _________ ] always treats me fairly.
4. If a problem arises, I can always count on [ _________ ] to reach a fair and

… [ Read more ]

Authors: Benson Smith, Tony Rutigliano | Source: Salespeople Who Engage Customers | Subject: Customer Questions

These seven questions, taken together, indicate respondents’ perceptions of their workplaces’ diversity focus (WDF), which correlates highly with important workplace attitudes. Employees whose companies have lower WDF scores are less likely to feel satisfied with or loyal to their company—and they’re also less likely to stay with their employer—than employees whose companies have higher WDF scores.

• Am I aware of my company’s efforts to create

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Author: David C. Wilson | Source: When Equal Opportunity Knocks | Subject: Human Resources Questions