Are You an Intrapreneur?

  1. Does your desire to make things work better occupy as much of your time as fulfilling your duty to maintain them the way they are?
  2. Do you get excited about what you are doing at work?
  3. Do you think about new business ideas while driving to work or taking a shower?
  4. Can you visualize concrete steps for action when you consider ways to make a new

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An Incentive Plan Checkup

If you answer no to any of the following questions, your company’s incentive plan may be in need of a tuneup or a complete overhaul.

  • Do line managers support the plan and use it to manage and guide employees?
  • Does everyone on the executive team understand and agree on what the plan is designed to accomplish?
  • Is the plan rewarding the right behaviors?
  • Do employees understand what the

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Top 10 Questions for ABC/M Software Vendors

Which activity-based costing/management (ABC/M) software you choose depends on characteristics of your business; one solution isn’t right for every organization. Use the following questions to find the product that will work best for your company.

  1. Does the software offer multi-dimensional analysis — in other words, can it separate out costs by customer, product, geographical region and business channel?
  2. Can you use it to extract information

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Selecting a CEO: A Simple Diagnostic Tool

Here’s a simple diagnostic tool that can be used to facilitate your firm’s discussions of the characteristics it seeks in a leader.

The questions that follow include a series of “paired” qualities that a good leader might possess. In each pair, either quality may be desirable. However, the point of pairing these qualities is to ask, “if there had to be a choice between the two … [ Read more ]

7 Questions a Director Should Ask About Risk Management

  1. What is our risk taxonomy? Just listing risks in an ever-expanding inventory is not enough. An effective risk management foundation requires structuring the forces that have an impact on a company’s worth and survival. Risks need to be categorized in a systematic way and into components that together are exhaustive (all possible risks are covered) and exclusive (no risk is included more than

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Performance Appraisal Questions

  • The reason the company created this job is to …
  • The most important ways a person doing the job should spend time are …
  • The two or three most important duties of someone in this position are …
  • If someone asked me what it takes to be successful in this job, I would say …
  • The easiest way to determine whether this job is being done well

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Hiring Questions

  • What are the sources for your new hires — newspaper ads, recruiters, referrals from current employees?
  • What source produces the most productive and long-term employees?
  • Just how good is your hiring process?
  • Are you getting high-caliber people?
  • Are they staying long enough to offset your investment in them?

Customer Survey Questions

Ask the customer to respond to the following questions with a rating from one (lowest) to 10 (highest):

  • Are your calls to us answered promptly?
  • Are our customer reps helpful and knowledgeable?
  • Are your orders filled correctly?
  • Are you informed about new products or product changes?
  • Are we easy to do business with?
  • Are items you order received in good condition?
  • Are items you order received promptly?
  • Is our billing accurate?
  • Are

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Inquire Before You Fire

Below is a sampling of the kinds of questions you should ask before you make a final decision to fire an employee.

  1. Does the firing violate discrimination laws or other federal, state or local statutes?
  2. Is the reason for firing in line with company policies and procedures?
  3. Have any assurances, written or oral, been given to the employee about length of employment or job security?
  4. Has the reason

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