Top 10 Questions for ABC/M Software Vendors

Which activity-based costing/management (ABC/M) software you choose depends on characteristics of your business; one solution isn’t right for every organization. Use the following questions to find the product that will work best for your company.

  1. Does the software offer multi-dimensional analysis — in other words, can it separate out costs by customer, product, geographical region and business channel?
  2. Can you use it to extract information from a number of sources, such as your enterprise resource planning (ERP) system, legacy software and transaction database?
  3. Once you’ve analyzed data from an activity-based viewpoint, can the software transfer the information into Microsoft Excel or report it on the corporate intranet? Can it feed ABC/M information into the larger system that your company uses for reporting?
  4. Does the software support user-defined terminology developed by the Consortium for Advanced Manufacturing – International (CAM-I)? This common terminology is a standard for ABC/M implementation.
  5. Can you link the ABC/M data that the application gathers with data from other types of initiatives, such as the Balanced Scorecard?
  6. Has the vendor formed any relationships with other companies, such as ERP vendors? How long has the vendor been selling the software?
  7. Will the vendor create a hypothetical model for you based on preliminary activity-based data you provide?
  8. Is the product flexible enough to adjust to any changes you may need to make in your model?
  9. Is entering data manually into the software easier than importing information electronically?
  10. Is the throughput—the speed at which the software produces information after data is entered—fairly high compared with other products?
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