Miscellaneous Operations Questions

  • If we were freed from the tasks we are doing today, what could we do to increase the shareholder value (in other words, the competitive advantage) of our company?
  • What tasks are we doing today that we would be willing to surrender, as long as we were sure they would be handled correctly?

Directions in Collaborative Commerce: Managing the Extended Enterprise
by John Ferreira
Deloitte & Touche

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