Exit interviews provide insights you can use to keep others from leaving. Here’s what every manager should ask:
- If the CEO left unexpectedly today and you were put in charge, what are the first things you would change?
- What could have changed six months ago that would have prevented you from looking for a new job?
- If you weren’t looking, what factors tipped the scale when an opportunity came up?
- Who do you think is next to resign? And why?
- If one person leaving the firm would cause you to think twice about leaving, who would that person be?
- Why didn’t you leave us sooner than now?
- How did your manager communicate your responsibilities? Do you think he or she was fair and reasonable?
- Describe any areas of conflict that have affected either your performance or morale, or that you believe affected other employees.
Source: Burning Questions (sidebar to article, Goodbye and Good Luck) / Scott Westcott / Inc. Magazine, April 2006
Subject: Human Resources Questions
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