Business Intelligence Quiz

Revenues and Profitability

  • I can identify the products, services, and channels driving my revenue and profit.
  • I can rank customers and customer locations by profitability.
  • I am automatically alerted when critical costs, such as non-billable overtime rates, fall out of control.
  • I know when my sales reps/managers are on target, and I can intervene in time to make a difference.

Customer Relationship Management

  • I can identify low-value customers and try to improve their value or design them out of my business.
  • I am able to spot customer relationship problems early by monitoring leading satisfaction indicators, such as product or service quality.

Sales and Marketing

  • I’m able to target high-value customers in order to lower my marketing risk.
  • I’m able to rank the success of product promotions to know what’s effective by product and market segment.
  • I know what’s in my sales pipeline.

Finance

  • I can identify underutilized assets.
  • I’m confident that I have the facts to make the right capital asset choices in next year’s budget.
  • My budgets are based on accurate histories and current trends, not on pie-in-the-sky figures, guesses, or sandbagged numbers.

Supply Chain

  • I can easily identify how much I’m spending with each supplier and use that information to negotiate lower costs.
  • I know which carriers are most often damaging my shipments (and on which routes) and/or delivering them late to my customers.
  • I’m able to predict product demand and trade that information for more cash and less inventory.

Strategy Management

  • My employees view individualized key performance indicators, aligning them with the corporate strategy.
  • My employees have instant access to a knowledge base of information that helps them to do their job.

Human Resources

  • I’m able to use leading indicators to preempt health and safety incidents.
  • I have the leading information required to measure and manage employee satisfaction and increase employee retention.

Source: TechRepublic

Like this content? Why not share it?
Share on FacebookTweet about this on TwitterShare on LinkedInBuffer this pagePin on PinterestShare on Redditshare on TumblrShare on StumbleUpon
There Are No Comments
Click to Add the First »