1 Post found for Author: Tom Hunsaker

The ACE approach is helpful for considering the caliber of a memo when launching a change implementation plan:

1. Actionable: Does the message set reasonable expectations and describe the path forward in now, next, and then terms?
2. Credible: Does the message provide the rationale for the decision?
3. Emotional: Does the message outline the relevant incentives?

Author: Tom Hunsaker | Source: How to Actually Execute Change at a Company | Subject: Change Management Questions