2 Posts found for Source: Perfecting Your Profiles

CustomerSat offers a list of 2000 sample customer survey questions that could be useful as you contemplate crafting your own questionnaires.

Author: Patricia Seybold | Source: Perfecting Your Profiles | Subject: Customer Questions

• How often do you interact with each customer?
• How often does the customer interact with you?
• How frequently does the customer purchase from you — tracked by channel and across channels?
• When was the last time they purchased or interacted with you?
• What is the value of the average order they’ve placed with you?
• How is that order size changing over time? How many categories of your products

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Author: Patricia Seybold | Source: Perfecting Your Profiles | Subject: Customer Questions