- Have your key cross functional business process been identified?
- Are goals for key processes linked to customer requirements?
- Are goals for key processes linked to supplier capabilities and requirements?
- Are process goals linked to the organization requirements and objectives?
- Is this the most effective process for achieving the process goals?
- Have appropriate sub process goals been set?
- Are sufficient resources allocated to each key business process?
- Are the interfaces between process steps being managed?
Performance Improvement – A Classic Checklist
by Rick Sidorowicz
The CEO Refresher
Subject: Process Performance Questions