1 Post found for Author: Jake Herway

If you’re a chief exec or even an executive leader:

• Do you have a comprehensive understanding of the groups that most affect the organization’s ability to reach its goals?
• Do you know who your top customers and most critical employees are?

Now that you’ve identified them, ask yourself:

• Why do those customers and employees choose your company?
• Why do they stay?
• What is the likelihood of their future loyalty?

Authors: Chris Jones, Jake Herway | Source: The Biggest Mistakes New CEOs Make and How Not to Make Them | Subjects: Corporate Governance Questions, Management Questions