3 Dimensions

  1. Breadth vs. depth – should a practice address all knowledge elements at a high level, or capture one or two in depth?
  2. Looking back versus going forward – should a practice capture its historical knowledge or start now and capture going forward?
  3. Incremental vs. big bang – should a practice plan to address its knowledge needs in stages over time, or should it make a major, concerted effort to put a repository into place in a short time?

Creating a Successful Knowledge Management System
by Laurence P. Chait
Prism, 2/1998

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