3 Marketing Effectiveness Questions
For marketing, metrics should tie in some way to the ability to acquire, keep and grow the value of customers. For example, how well is marketing:
- Driving share of preference in order to positively affect consideration and consumption, to grow market share?
- Influencing share of wallet in order to positively affect customer lifetime value?
- Accelerating the adoption of a new product or service to impact market
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Author: Laura Patterson | Source: Improve Marketing Performance: How to Choose the Metrics That Matter | Subject: Marketing Questions
