Ask your customers to complete these thoughts for you
- First time visitors to our store tell us…
- One of the most unusual questions we’ve ever had was…
- One thing people tell us they are confused about our business is…
- I was especially proud when I helped a customer with…
- We do lots of things that customers never see. If they knew this, they would…
- The biggest error made by first time buyers is…
- When we talk with customers
Source: Explorations in Uncovery | Subject: Customer Questions
