Management Questions

• Are job outputs and standards linked to customer and process requirements?
• Are process requirements reflected specifically in the appropriate jobs?
• Are job steps in a logical sequence?
• Have supportive policies and procedures been developed?
• Is the job environment ergonomically sound?
• Do performers understand the outputs they are expected to produce and the standards they are expected to meet?
• Do performers have sufficient resources, clear feedback, signals, and priorities, and a logical job design?
• Are the performers rewarded for achieving the job goals?
• Do the performers have the necessary skills and know how to achieve the job goals?
• Do the performers have the physical, mental, and emotional capacity to achieve the job goals?

Source:
Performance Improvement – A Classic Checklist
by Rick Sidorowicz
The CEO Refresher

Posted by Administrator / Human Resources Questions